FAQs


Q: What is a website seal?

A: A website seal is a "seal" or "badge" that is displayed on a website to show customers / visitors that your website is trustworthy, reliable and safe

because it has been independently verified by a verification service.

Website seals are used to generate trust and increase confidence by visually displaying proof of the website's trustworthiness.


Q: What is OnlineTrustSeal™?

A: OnlineTrustSeal™ is a Premium Website Seal and Verification Service designed to boost confidence and build trust resulting in increased sales for your website.


Q: Why do I need OnlineTrustSeal™?

A: Displaying OnlineTrustSeal™ is a proven way to dramatically increase sales and conversions from website visitors and turn them into customers.

When someone visits your website, you have just a few seconds to gain their trust. A quick glance at the displayed seal is usually all it takes.

You demonstrate to your potential customer that you are a verified legitimate business with standard business practices.


Q: What are the benefits of displaying
OnlineTrustSeals™ on my website?

A:

  • Proves your website is trustworthy, reliable and safe

  • Indicates that your website's information has been independently verified

  • Confirms that your website meets or exceeds qualification criteria to display the seals

  • Increases your website's trustworthiness in the eyes of your prospects

  • More Trust = More Sales

  • Seals always display the current date, so your prospects know your status is active

  • Improves your website's image

  • We may be biased, but we think the seal design is super cool :)


Q: What will OnlineTrustSeal™ do for my website?

A:OnlineTrustSeal™ will Increase Confidence and Build Trust in the eyes of your potential customers. This will make them more likely to order from you.

In other words, it will increase your conversions and sales.

It also improves your image.


Q: How do I get an OnlineTrustSeal™ for my website?

A: Check out the different seals and the qualification criteria in our "Trust Seals" page.

Place an order through the "Order" Page.

We will complete the verification process and activate the seal(s). You can place the seal on your website by adding a simple snippet of code we give you.


Q: How long does it take to get a seal?

A: Normally 1-3 business days after we have received all the information we need from you.


Q: What if my site fails the verification process?

A: If we are unable to certify your site for a particular seal, we will contact you immediately with the reasons the verification did not go through.

We will clearly inform you what steps you need to take to rectify the issues.

Once you have corrected all the issues and we have verified them, we will activate your seal(s).

If for any reason you are unable to correct the issues to qualify for our seal(s), we will refund your order.


Q: How hard is it to get my website(s) verified?

A: Actually the verification process is fairly simple and easy for you.

After you choose a seal and provide us with the required information online, we'll handle the rest.

If all information provided is accurate and verifiable, you'll receive your OnlineTrustSeals™ in no time.


Q: How do I display the seal on my website?

A: After we successfully verify your website, we will activate your seal and send you the display instructions by email.

Simply login to your OnlineTrustSeal.com account and grab a short line of code for each approved seal.

Stick this piece of code in the HTML code of your website and your seal will be displayed. If you are uncomfortable or unfamiliar working with basic website code, your webmaster should be able to help you with this simple step.


Q: Can I get a refund if it doesn't work for me?

A: We offer a 30-day money back guarantee for all our Seals.

If you decide to change your seal type or cancel your order within this period, we'll give you a complete refund.